fılefresh

How it works

From messy to sorted.

Everything about how FileFresh works: the free scan, each package, the reports you keep, and how we look after your files.

  1. You

    Free scan

    Run it yourself in about 5 minutes. The report shows what we'd do and what it costs.

  2. You

    Choose

    Do it yourself, ask for a quote in the scan, or book a call. Once-off, monthly, or both.

  3. Both

    Agree

    We sign a POPIA agreement. You add a temporary account, never your password.

  4. You

    Approve

    Mark each file Approve, Change or Don't touch. Nothing moves before you do.

  5. FileFresh

    We sort it

    Approved files are moved and renamed, and every change is logged. Deleting stays your call.

  6. FileFresh

    Stay fresh

    On a monthly plan we keep it that way. Otherwise our access is removed, in writing.

Step 1 · The free scan

Read-only. Free. Yours to keep.

The scan is a Google Sheet with a small script inside, copied into your own Google account. It reads the list of your files, checks each one, and fills in a review sheet with a suggestion for every file and a price for every option. It takes about 5 minutes; very big Drives continue in a second run.

What the free scan checks
What it checksWhat that meansWhat we usually suggest
Exact duplicatesFiles with identical content, wherever they areDelete the copies, keep the newest
Older versionsThe same name and type in more than one placeMerge into one, archive the rest
Old filesNot changed in 3 years or moreArchive by year, so they're out of the way
Unclear namesUntitled, Copy of, New folder, test…You review: rename it or let it go
Loose filesFiles sitting at the top level of your storageMove into a numbered folder
Empty foldersFolders with nothing in themDelete
Public linksFiles anyone with the link can openRestrict sharing, starting with personal information
Owned by othersFiles owned by another account, often someone who has leftAsk the owner, or move ownership to you
Personal informationNames that suggest ID numbers, medical details, bank details or member listsCheck, then restrict who can open it
Large files100 MB or moreCheck you still need them

What the scan does

  • Lists every file's name, type, owner, date, size and sharing, in your sheet
  • Flags the issues above and suggests one action per file, with the reason
  • Proposes a folder structure and shows the price of each option for your size
  • Sends us your totals only, if you leave that ticked

What it can't do

  • Open or read what's inside your files
  • Move, rename, share or delete anything
  • Send us file names, folder names or contents
  • Give us access to your storage. Only you can do that, later, if you hire us

Google will show a "hasn't been verified" screen, because the scan is a private script rather than a published app. Choose Advanced, then Go to FileFresh free scan. Google lists the permission as "See and download all your Google Drive files": that's the read-only access the scan needs to list them.

Get my free scan

Step 2 · Packages and prices

Pick how much help you want.

Fixed prices in rand, the same for Google Drive, OneDrive and Dropbox. Your free scan works out which size you are.

Once-off clean-ups

For families, NPOs and community groups

Starter Clean-up

The biggest problems fixed, in about two hours.

Personal and familyR750
NPOs, schools, churches, clubsR950
Best for
Smaller budgets that need the risky and messy parts sorted, not every file.
We do
  • Close public links on personal information
  • Gather exact duplicates into "99 To Review"
  • File the loose top-level files into a few clear folders
  • A short note of what we changed
You do
Approve a short list of fixes from your free scan, and delete what you're happy to lose.
Later
Want the full Fresh Start within 3 months? What you paid counts towards it.
Do it yourself, with a plan

DIY Guide

We tell you where everything goes. You move it.

PersonalR450
Business ≤ 500 itemsR950
Business ≤ 2,000R1,450
Best for
People happy to do the moves themselves, with a clear plan.
We do
  • Check your scan
  • Fill in a home for every file
  • A 30-minute call to talk it through
You do
Move the files, using the sheet as your checklist.
Time
At your pace. About an hour of our time.
Most popular · we do it for you

Fresh Start

The full clean-up, exactly as you approve it.

PersonalR1,200
Business ≤ 500 itemsR4,500
Business ≤ 2,000R7,500
Best for
Anyone who wants it done properly, once.
We do
  • Build your new folder structure
  • Move, rename and archive every approved file
  • Fix risky sharing you approve
  • Log every change
You do
Approve each row, and delete what you're happy to lose.
Time
Usually 1–2 weeks, including your approvals.
For organisations and handovers

Fresh Start Premium

Fresh Start, plus everything the next person needs.

Personal—
Business ≤ 500 itemsR7,500
Business ≤ 2,000R11,500
Best for
Clubs, NGOs and businesses, especially when someone is leaving.
We do
  • Everything in Fresh Start
  • A handover pack: what's where, tasks, contacts
  • A full sharing clean-up
  • A move to a Shared Drive, so files belong to the organisation
  • A walkthrough for your team
You do
Approve, and join the walkthrough.
Time
Usually 2–3 weeks.

Monthly plans

Someone keeping an eye on it

Stay Fresh Lite

We check your storage every month and tell you what to fix.

PersonalR49/mo
Business or NPOR149/mo
Best for
Doing the tidying yourself, with someone watching for problems.
We do
  • A fresh scan every month
  • A person reads it and sends your top 3 to-dos, in plain words
  • Privacy watch: we flag new public links on personal files
  • A heads-up before your storage fills up
Starts
Straight after your free scan or a Starter Clean-up. No setup.
Kept tidy for you

Stay Fresh

We look after it every month.

PersonalR199/mo
BusinessR550/mo
Best for
Busy teams who don't want the mess back.
We do
  • File new files in the right place
  • Clear duplicates
  • Check sharing
  • Send a short monthly report
Starts
After a Fresh Start, or with a setup fee equal to the DIY Guide. Over 2,000 items: R850/mo.
For organisations

Stay Fresh Plus

Stay Fresh, plus people and access.

Personal—
BusinessR1,450/mo
Best for
Organisations with people joining and leaving.
We do
  • Everything in Stay Fresh
  • Access changes for joiners and leavers
  • Keep your trackers up to date
  • A quarterly call and next-day replies
Starts
After a Fresh Start.

Add-ons

A tracker or dashboard built from your spreadsheetsR1,500–R3,500
Handover pack and walkthrough on its ownR2,000
Each extra platform (e.g. Google Drive and Dropbox)+50%
Extra call or training session, 1 hour onlineR500

Good to know

Monthly plans: minimum term3 months
Pay yearly12 months for 10
Registered NPOs and volunteer groups20% off
Referrals: they get R300 off, you get1 free month of your plan, or 2 of Lite
Business over 2,000 items, personal over 5,000Custom quote

Step 3 · What you keep

Not just tidier folders. Proof of what changed.

A review of every file

Its owner, where it lives, and a suggestion with the reason. Your decision column drives everything we do.

A structure that makes sense

Numbered folders that match how you work, three levels deep at most, with nothing loose at the top.

A log of every change

Every move and rename recorded with the date and who approved it, so nothing gets lost.

Storage back

Duplicates and dead files gathered in one folder for you to clear, so you stop paying for space.

A sharing check

Public links, people who've left with access, and personal information in the wrong place.

A handover pack

With Premium: what's where, recurring tasks, key contacts and open items for the next person.

Monthly plans

A short report, every month.

On Stay Fresh and Stay Fresh Plus, you get a one-page email each month: what we filed, what we cleared, what we fixed, and anything that needs your decision.

Your FileFresh report · MarchFrom FileFresh · example
46new files filed
1.1 GBfreed up
0public links left
  • Filed 46 new files into your folders
  • Cleared 12 duplicate copies (with your yes)
  • Closed 2 links that were open to anyone
  • For you: 3 files from a former staff member need a new owner

Keeping it safe

Your files stay in your account.

South Africa's privacy law, POPIA, treats you as the responsible party for your files and us as an operator working on your behalf. We put that in writing before we start, and we work the same way on every job.

Read our Privacy Policy
  1. A signed agreement before any accessA written operator agreement: what we may do, for how long, and what happens to anything we see.
  2. A temporary account, never your passwordYou add an account for us for the agreed dates, and remove it at the end.
  3. The work stays in your accountWe work inside your storage. Nothing is downloaded to our devices.
  4. AI only if you agreeIf AI tools would help, we say which and why, and you can choose a no-AI option.
  5. You delete, we don'tPossible deletes wait in 99 To Review. You decide what goes.
  6. Offboarding, in writingOur access removed, any notes or copies deleted, and a confirmation email to you.

Questions

Good to know.

Ask us something else
Which cloud storage do you work with?

Google Drive (including Shared Drives), Microsoft OneDrive and SharePoint, and Dropbox, all at the same prices. The free self-serve scan works with Google Drive today; for OneDrive or Dropbox, get in touch and we'll run it with you.

Will you delete my files?

No. Anything that looks unnecessary goes into a "99 To Review" folder, and you decide what's deleted.

Do you need my password?

Never. For a clean-up you add a temporary account for us, for the agreed dates, and remove it at the end. The free scan needs no access from us at all.

What do you see when I run the free scan?

Only the totals: number of files and folders, storage size and how many issues were found. Never file names or contents, and you can switch even that off. If you ask for a quote, we also get your name and email. We only see your full report if you click Share with FileFresh.

How long does a clean-up take?

A DIY Guide is usually ready within a week. A Fresh Start usually takes 1–2 weeks and Premium 2–3 weeks, mostly depending on how quickly you can approve the review sheet.

Some files belong to people who've left. Can you fix that?

We can't move files owned by other accounts, but we list every one with its owner and the simplest fix. Moving to a Shared Drive stops it from happening again.

Can I do the clean-up myself?

Yes. The free scan gives you every file with a suggestion, so it works as a to-do list. If you'd like help deciding where things go, the DIY Guide adds that.

Can I cancel a monthly plan?

Yes, any time after the 3-month minimum, with a month's notice. Your files and reports stay in your storage.

Do you use AI?

Only with your permission. It helps keep prices fixed and fair. It's written into our agreement, and you can choose a no-AI option instead.

Do you have a referral scheme?

Yes. Every client gets a referral code. Whoever uses it gets R300 off their first clean-up (or their first 2 months of Stay Fresh Lite free), and once they've paid, you get a free month of your plan, up to 6 a year. If you're not on a monthly plan, you get 2 free months of Stay Fresh Lite. For organisations, the reward goes to the organisation's account.

Where do you work?

Everywhere in South Africa. The work happens online, inside your storage, so we don't need to visit.

Ready when you are

Clear your cloud.

Run your free scan Talk to us

Free, read-only, and the report is yours.We reply within one working day.

Run your free scan · R0 · 5 min